A little clarity
Good to know.
What is LAOLA eye care?
Our Eye Cream with Vitamin C comes in two essences: Fresh Rose and Fresh Lemon. Both are 15 ml and made for the delicate eye area.
Rose or Lemon, which should I choose?
Choose the essence that feels like your ritual: rose-colored romance or a fresh lemon mood. Both are part of the same Vitamin C eye care family.
Where can I find the ingredients?
The complete ingredient list is on your product packaging. If you have a known sensitivity, patch-test first or contact us before choosing.
Are Yourlins balms available?
Yourlins is coming soon in Coconutter, Glazed Donut, Gingerbread and Candy Cane. Join the launch list on our Balms page.
How do I use the eye cream?
A rice-grain amount on your ring finger. Gently pat around the eye until it disappears. Morning or night, before moisturiser. Avoid direct contact with your eyes.
Can I wear it under makeup?
Yes. It sinks in fast and sits smoothly under concealer.
Can I use it with my current routine?
Yes. Apply it after cleansing and before moisturiser or SPF. Check the directions and ingredient list before adding it to your routine.
How do I order?
Add your essence to your bag and check out. We accept cards and Apple Pay at checkout.
Can I change or cancel my order?
Message us with your order number as soon as possible. If it has not shipped yet we can change or cancel it.
How can I contact LAOLA?
Use our contact form. Add your order number if you have one so your message has the right context.
Do you deliver in the UAE?
Yes. Orders are delivered across the UAE in 1 to 3 working days.
Is free delivery available?
Free UAE delivery on orders over AED 150. Below that, delivery is AED 20 in Dubai and AED 25 in other emirates.
What about returns?
Unopened products can be returned within 14 days of delivery. Damaged on arrival? Message us within 48 hours with a photo.